In today’s world of travail hybride, sales and customer success teams are no longer sitting next to each other in an Bureau. They’re spread across cities, time zones, even continents. Staying aligned and effective isn’t always easy, but AI is quickly becoming the secret weapon that helps these teams work smarter, not harder.

Here’s how AI is reshaping the way hybrid teams sell and support.

 Know Which Leads to Focus On

Ever feel like you’re chasing the wrong leads? AI-powered lead scoring tools like HubSpot, Salesforce Einstein, or Apollon can show you which prospects are most likely to convert.
They analyze everything, from email engagement to website visits, and give sales representatives a clear picture of where to spend their time.

Selon McKinsey, companies using AI for lead scoring are seeing up to 50% more qualified leads.

 Chatbots That Work While You Sleep

AI chatbots like Drift, Intercom, et Tidio can chat with website visitors 24/7, answering questions, capturing lead info, and even booking meetings.
For hybrid teams who aren’t always online at the same time, it’s like having an extra teammate who never sleeps.

 Intercom says some clients have tripled their lead conversions using AI chat.

Better Insights = Stronger Team Alignment

One of the biggest challenges in hybrid work is staying aligned. Tools like Gong et Chorus record and analyze sales calls, giving everyone from sales representatives to managers, valuable insights into what’s working and what’s not.
No more guessing. Just data-driven coaching and faster deal cycles.

Gong users report a 27% increase in win rates. Not bad.

Final Thought

AI isn’t here to replace the human side of sales and customer success, it’s here to enhance it. For hybrid teams working across locations and time zones, these tools are game-changers. They reduce the manual work, help teams stay aligned, and ultimately close deals faster.

But tools alone aren’t enough, you also need the right setup and structure to support your hybrid workforce. That’s where FLYDESK comes in. From smart scheduling and workspace booking to integrated team visibility, FLYDESK helps your distributed team stay productive, connected, and efficient.

Contactez nous and discover how we can support your new way of working.